Accessibility Statement for Blackheath Flowers
Our Commitment to Accessibility
At Blackheath Flowers, we believe that everyone should have equal access to beautiful floral arrangements and the joy of sending or receiving fresh flowers. Our online shop is dedicated to providing an inclusive experience for all customers in Blackheath and beyond, regardless of ability or the technology they use. We value the diversity of our customers and understand the importance of enabling everyone to order Blackheath Flowers online with ease.
Meeting WCAG 2.1 AA Standards
To ensure accessibility for all, our website has been designed and developed in accordance with the Web Content Accessibility Guidelines (WCAG) version 2.1 at level AA. These internationally recognised guidelines are focused on improving web content accessibility for individuals with disabilities, including those with visual, auditory, physical, speech, cognitive, or neurological challenges. By striving for WCAG 2.1 AA compliance, we aim to deliver a user experience that empowers more of our Blackheath customers to enjoy convenient, independent access to Blackheath Flowers online.
Screen Reader Compatibility
We understand the vital role that screen readers play for customers who are blind or have low vision. Our website has been carefully structured with semantic HTML and clearly labelled interactive elements to support users of popular screen readers. This commitment ensures that browsing, selecting stems, and completing your order at Blackheath Flowers is as intuitive and efficient as possible for everyone who relies on assistive technologies.
High Contrast Visual Design
To enhance accessibility for customers with visual impairments or colour-blindness, our website has been crafted with a high contrast design. Text stands out clearly from backgrounds, and vital navigation elements are easy to identify. We have also avoided the use of colour as the only means of conveying important information. Our focus on clarity ensures that every visitor can browse and purchase Blackheath Flowers online without barriers.
Continuous Improvement in Accessibility
Blackheath Flowers is committed to ongoing review and improvement of our accessibility features. We regularly test the site using a range of devices, browsers, and assistive technologies to identify and resolve any issues that could affect the experience of our Blackheath customers. We listen to feedback and adapt our website as web standards and customer needs evolve, helping all individuals enjoy seamless access to our online flower ordering services.
Contact Us with Accessibility Issues
Your feedback is a crucial part of our accessibility journey. If you encounter any barriers while using the Blackheath Flowers online shop, or if you have suggestions for how we can enhance your experience, please contact us. Our team is passionate about providing an accessible Blackheath Flowers service to all customers and will work diligently to address any concerns or requests that help us improve. Together, we can ensure everyone is able to order flowers online in Blackheath with ease and confidence.
